- Contact
This Privacy Policy explains how Zaurelle collects, uses, stores, and protects personal information when individuals access or interact with the Zaurelle website and digital services. This includes activities such as browsing the website, creating an account, placing an order, subscribing to communications, or contacting customer services. By using the Zaurelle website, you acknowledge the practices described in this policy.
Personal information is collected and processed by Zaurelle, the operator of the website and its services. Zaurelle may also work with carefully selected service providers including payment processors, logistics providers, and technical infrastructure partners. These partners process information only to the extent required to perform their services and must maintain appropriate confidentiality and data protection standards.
The information collected by Zaurelle is used to ensure a seamless and secure experience across all interactions. This includes processing and delivering orders, managing customer accounts, and responding to inquiries with clarity and efficiency.
Your information may also be used to provide order updates, support requests, and improve the overall functionality, performance, and security of the website. Where consent is provided, Zaurelle may use this information to communicate relevant updates, including service-related notifications and select marketing communications.
Information may be collected at different stages of your interaction with Zaurelle, including when you browse the website, create an account, place an order, subscribe to updates, or contact client services. It may also be collected when you choose to participate in campaigns, surveys, or other brand-led initiatives.
In addition, certain technical information may be automatically collected through cookies and analytics technologies to ensure functionality, performance, and a secure user experience.
Information may be collected through various interactions with the Zaurelle platform, including forms completed on the website, checkout and payment processes, and communications with client services. In addition, data may be gathered through cookies and browser-based technologies.
These methods are used to maintain functionality, enhance performance, and ensure the security of the website.
Providing personal information is voluntary. However, certain services such as placing orders or creating accounts may require specific information. If this information is not provided, some services may not be available.
Zaurelle retains personal information only for as long as necessary to complete transactions, comply with legal and regulatory obligations, resolve disputes, and maintain internal business records.
Once the information is no longer required, reasonable steps are taken to securely delete or anonymize it in accordance with applicable standards.
Information may be stored on secure servers operated by Zaurelle or trusted service providers. In certain cases, data may be processed in locations outside your country of residence. Appropriate safeguards are implemented to ensure protection in accordance with applicable data protection laws.
Depending on applicable laws, individuals may have the right to request access to their personal information, seek correction of any inaccurate data, request deletion of personal data where permitted, and withdraw consent for marketing communications.
The Zaurelle website may use cookies and similar technologies to enhance browsing experience and analyze website performance. Users may manage cookie preferences through browser settings, though disabling cookies may affect certain features of the website.
Zaurelle may update this Privacy Policy periodically to reflect legal, regulatory, or operational changes. Updated versions will be published on the website with the revised effective date.
For questions regarding this Privacy Policy or personal data handling, please connect with the Zaurelle Concierge.