SHIPPING POLICY
Overview
Zaurelle processes and ships orders through trusted logistics partners to ensure secure and reliable delivery.
Shipping timelines and availability may vary depending on the destination and product availability.
Shipping Regions
Zaurelle currently offers shipping across India.
International shipping may be introduced as the house expands its operations.
Order Processing
Orders are typically processed within 1–3 business days after successful payment confirmation.
Processing time may vary during periods of high demand, product launches, or promotional campaigns.
Customers will receive a confirmation email once the order has been processed.
Delivery Time
Estimated delivery timelines:
Metro cities: 3–5 business days
Other regions: 5–7 business days
Delivery times may vary depending on logistics conditions, location accessibility, or courier operations.
Zaurelle cannot guarantee exact delivery dates.
Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before the order is confirmed.
Promotional offers or free shipping campaigns may be introduced at the discretion of Zaurelle.
Order Tracking
Once an order is dispatched, customers will receive a shipping confirmation email containing tracking information.
Tracking details allow customers to monitor the delivery progress through the courier service.
Delivery Responsibility
Once an order is dispatched, customers will receive a shipping confirmation email
Customers are responsible for providing accurate shipping information during checkout.
Zaurelle is not responsible for delivery delays caused by:
incorrect shipping details
courier service disruptions
natural events or external circumstances
containing tracking information.
Lost or Undelivered Packages
If a package is delayed or appears lost during transit, customers are encouraged to contact Zaurelle Client Services for assistance.
Zaurelle will coordinate with the courier partner to investigate and resolve the issue.
Contact
For shipping inquiries, customers may contact:
Email: support@zaurelle.com
Website: www.zaurelle.com